Telappliant
    PSTN Switch-Off 2027

    PSTN Migration Solutions

    The UK's traditional phone network is switching off. Telappliant provides end-to-end migration services so your business stays connected — with better quality, lower costs and zero downtime.

    AI Virtual Voice Agent

    Meet Ella — Your AI Receptionist

    Ella handles inbound calls with natural, human-like conversation — answering questions, routing enquiries and freeing your team to focus on what matters.

    Natural Voice Conversations

    Ella speaks and listens with calm, human-like fluency — no robotic prompts, no frustrating menus.

    • Sub-200ms response latency
    • 40+ languages supported
    • Emotion-aware tone adjustment
    Available on all plans

    94%

    caller satisfaction

    Scene: Low Confidence

    When she's unsure, Ella asks — she never guesses.

    If Ella's confidence drops below your configured threshold, she gently clarifies: "I want to make sure I get this right — could you say that again?" If the issue persists, she routes to a human with full context.

    You set the thresholds. Ella respects them.
    C
    I need to update my… hmm, the thing with the policy.
    E
    I want to make sure I help you with the right thing. Are you looking to update your insurance policy or your account settings?
    AI voice waveform visualization

    94%

    Caller Satisfaction

    <200ms

    Response Latency

    40+

    Languages Supported

    Ready to prepare for 2027?

    Take our free readiness check to find out what you need to do before the PSTN switch-off.